Impacts

Oversaw $2M+ annual communications & marketing budget, aligning with marketing, sales, regulatory, safety, operations, and other business objectives for Piedmont Natural Gas.

Managed $650K specifically for Piedmont's annual regulatory communications program, including design, approval, production, and distribution of all required annual regulatory communications to customers, affected public, first responders, government officials and other stakeholders.

Achieved (as part of a large team) #1 J.D. Power customer satisfaction ranking for Piedmont Natural Gas via innovative communications tactics and leadership.

Led all communications with the White House staff during and after Hurricanes Helene and Milton, which devastated much of Duke Energy's customer base in Western North Carolina.

Led all external and internal communications related to federal government relations for 25K+ employees at Duke Energy, driving engagement and alignment with the team in Washington D.C.

Built 10-person team and 100+ national media relationships for Duke Energy to advocate for government policies in favor of increased energy production from natural gas and/or nuclear - all to support epic demand from data-center growth and AI expansion.